Helpful Articles and Information about Phones

Helpful Articles and Information about Phones

We are here to help advice and inform you about the telecoms industry


Celebrating our 21st!

Est 2001 to 2022
Move your systems to the cloud with our 21 years experience in cloud technology!

Five Ways Unified Communications Keeps Your Company Competitive

The pandemic has seen a seismic shift in the way businesses operate. Covid, for many, meant there was absolutely no choice but to work from home.
Written 2022-09-21


Business VoIP – what features do you need to be adding?

Did you know that there is so much more to a VoIP system than simply making and receiving calls? The technology offers lots of advanced call features and you choose the specific ones you want so that the system is tailored completely to meet your business needs.
Written 2022-09-16


What is the True Cost of Missed Calls?

Missing customers’ calls is a serious business.That one phone-call could have been THE opportunity to win a big new contract – but because you didn’t pick up – they’ve gone to a competitor who did have the infrastructure to take their call.
Written 2022-09-10


Are customer calls at the heart of your business? VoIP can help!

VoIP had lots and lots of benefits as our previous blogs have demonstrated but have you ever thought about how they can help with customer service?
Written 2022-08-23


What is the best cloud phone system for remote working?

The pandemic saw a massive shift to more flexible working with many businesses having to move very quickly to ensure staff could work from home.
Written 2022-08-11


Five things that make VoIP Systems great for business

You might not know that VoIP stands for Voice over the Internet Protocol.
Written 2022-08-04


Sharing Our Profits

In an industry that often gets a lot of bad press for being unscrupulous - we pride ourselves on being the exact opposite.
Written 2022-07-11


What is Ethical Billing?

We’re sure you’ve been there, or if you haven’t, you’ll know a customer or a supplier who has. You’ve tried to come out of a contract to take up a new one with somewhere else and you’ve been hit with a large penalty - a hidden cost that you weren’t told about and definitely weren’t expecting.
Written 2022-07-08


ISDN switch off. Three Years and Counting…

Three years might seem too far away to think about it, but we thought we’d highlight why businesses need to take action now ready for the big ISDN switch off in 2025.
Written 2022-06-26


Spotting a poor VoIP provider

How do you know if you’re getting a bad experience with your VoIP provider?
Written 2022-06-11


How do I convert my landline to VoIP?

Here in the UK, your new provider manages the transfer of your existing landline to VoIP. So all you need to do is provide the new supplier with your landline phone number and the post code originally associated with this number, and they do the rest.
Written 2022-05-13


Is the telecoms industry becoming more ethical?

Historically, telecoms companies have been a law unto themselves regarding hidden charges and long contracts impossible to get out of.
Written 2022-03-14


Why you might not be getting 5G for your VOIP

Mobile users across the country are being left confused because despite new developments 5G connectivity appears to be scarce.
Written 2022-01-18


The Big Switch: What the changeover means for SME's

Change is always readily apparent in the tech industry, so it’s not like we are unused to it. The Big Switch in 2025 in the telecoms industry means a larger change for some than usual, as the UK tries to ditch the old legacy systems, some of which appear to have been around since the dark ages
Written 2022-01-11


Make a lasting New Year’s Resolution to slice phone bills and improve broadband speed

Have you given up on your New Year’s Resolution yet? There is still time to make a lasting resolution - switch to telephone cloud and save money!
Written 2022-01-07


Moving from PSTN to The Cloud

While many businesses have already abandoned the PSTN infrastructure for the cloud and are benefiting today from the advantages, such as flexible remote working. Many business still haven’t moved and the home market is still at a pre-migration stage (with the exception of new build properties).
Written 2022-01-04


Hidden costs, jargon and confusing bills - how to avoid being overcharged by your phone provider

The telecoms industry is filled with confusing jargon, long bills and loopholes which leave many customers confused.
Written 2022-01-02


Mobile users urged to look after their batteries with eight top tips

Turn off the Wi-Fi and watch the charger: Brits are being advised on how to prolong their mobile phone’s battery life with eight top tips from experts.
Written 2021-12-20


The Big Openreach PSTN and ISDN 2025 Switch Off

The Public Switch Telephone Network (PSTN) and ISDN will reach its end of life in December 2025. The system is currently transitioning to VOIP or now known as Cloud Phone’s, moving traditional voice services to now run on your Internet Connection. This upgrade is already happening, and we are here to help you make the move to the latest digital technology
Written 2021-12-03


Live in Staffordshire or Cheshire? Stuck in a Phone Contract with Chess ICT?

While we offer our phone systems all over the UK, we supply a lot of firms locally in Staffordshire and Cheshire. Are you are looking for a change and something very different from Chess ICT?.... Read on
Written 2021-12-02


Trapped in your mobile phone contract? Top tips to be free

Customers have the right to keep their number when switching network providers, this will involve obtaining the PAC code from the network provider.
Written 2021-11-24


Staying away from your phone when working from home

An estimated 85% of smartphone owners access their emails via their phones, and more than 347 billion emails will be sent globally per day by next year, Brits are being offered the best tips for working from home productively.
Written 2021-11-19


Ring Central alterative that’s UK based, ethical and costs less

Many of our customers start a conversation with having had a quote from Ring Central and seen it’s so much more expensive than it first looked and then realising that we are much cheaper! We have outlined some of the key benefits below for choosing us instead!
Written 2021-11-10


Top tips to make your phone storage go further

It’s a bugbear for millions of people - battling for adequate phone storage. Mobile users are being encouraged to clear their devices of unwanted data in order to free up space. The phone experts at Telephone Systems.Cloud are urging phone users to clear out their phones in order to combat the bombardment of ‘no free storage available’ notifications.
Written 2021-10-30


What do toilets, dates and airplanes all have in common? You shouldn't use your phone on any of them!

Whether stalking your ex on Instagram, scrolling through endless work emails or texting your bestie, there are many places where using a phone is a big no-go. Phone experts at Telephone Systems.Cloud have created their round-up of inappropriate places to use a mobile phone.
Written 2021-10-22


Three digit dial: From 999 and 888 to 105 - hidden stories behind emergency numbers

From 101 to 999 there are a host of three digit telephone numbers designed to help the UK public but few of us are aware of them all.
Written 2021-10-01


Why We Are Different

No Crazy VOIP Contracts

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We guarantee 99.9% uptime backed up by our SLA on our robust UK dedicated VOIP platform in conjunction with CISCO & Openreach. Monitored and managed 24/7.



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All are calls are answered in less than 10 seconds here in the UK, why not call us or live chat now and find out how friendly our team are!



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All our VOIP systems are configured in the cloud, so there are no configuration, installation or support charges. Our phones simply auto install when plugged in. Learn More



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Our fantastically friendly support team are based in the UK in Stoke-on-Trent, Staffordshire.

Cloud experts for over 21 years, why not chat now to a member of the team and find out how we can help you transition your phone system to the cloud.

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