Business VoIP – what features do you need to be adding?

Business VoIP – what features do you need to be adding?

Did you know that there is so much more to a VoIP system than simply making and receiving calls? The technology offers lots of advanced call features and you choose the specific ones you want so that the system is tailored completely to meet your business needs.


Celebrating our 21st!

Est 2001 to 2022
Move your systems to the cloud with our 21 years experience in cloud technology!

Let’s look at some of the add-ons that could help your company.

Basically, a VoIP system is a Unified Communications System. What that means is that it can combine all your communication platforms into one easy-to-use system. You can carry over a conversation from one channel of communications seamlessly – it saves your conversation history too so if you need to find information from a previous contact it’s very easy to track back.

If your team operate from a flexible working space and they don’t have a specific work area or desk, VoIP systems can make it much easier for them. The hot desking facility means staff can share the same IP phone devices using their own extension numbers – allowing them to log into any phone and access their settings and voicemails, no matter which desk they’re working from.

And if someone is on holiday or off sick or are in a meeting, the extension can automatically be logged out.

If you have a CRM system, it can also be integrated with a VoIP -which means it’s easier for you to monitor and evaluate your calls with your existing and potential new customers.

Built in analytical and monitoring software will also help you keep a check on call times, calls received and made as well as evaluating the quality of your calls. You can pull off performance reports too so you can monitor how things are going regularly.



Why We Are Different

No Crazy VOIP Contracts

No Crazy Contracts

Fed up of a deal always looking to good to be true? Since we are contract free, you always pay the price on our website, ensuring no hidden price rises. Pay the same as a new customer every month!



UK VOIP System

Reliability you can trust

We guarantee 99.9% uptime backed up by our SLA on our robust UK dedicated VOIP platform in conjunction with CISCO & Openreach. Monitored and managed 24/7.



Rapid VOIP Support

Fanatical about support

All are calls are answered in less than 10 seconds here in the UK, why not call us or live chat now and find out how friendly our team are!



Free VOIP System Support

Free configuration & support

All our VOIP systems are configured in the cloud, so there are no configuration, installation or support charges. Our phones simply auto install when plugged in. Learn More



Learn more about our cloud phone system...





Support for your business from the centre of the UK!

Our fantastically friendly support team are based in the UK in Stoke-on-Trent, Staffordshire.

Cloud experts for over 21 years, why not chat now to a member of the team and find out how we can help you transition your phone system to the cloud.

Cloud Phone Systems Staffordshire UK

Associated With