Hospitality and Restaurants VoIP Phone System

Phone System for Restaurants, Hotels & Hospitality

We specialise in providing a contract free phone system with ethical billing, which allows Hospitality, Hotels and Restaurants to save money and be flexible.

From hotels to pubs, restaurants to take-aways, we can help streamline your business.


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Why our phone system is great for Hospitality, Hotels & Restaurants

Our phone system will enable your hospitality business or restaurant to save money, work more efficiently and be more flexible. Our friendly team are experts here to assist with any questions you have to assist your hospitality, hotel or restaurant business get the best out of your phone system.

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Restaurants Cloud Telephone Systems

FREE Unlimited Minutes Bundle

Free Unlimited minute bundle

With your £11 user fee, get Unlimited minutes a month per user of calls to UK 01/02/03 numbers and UK mobiles*, FREE with any system ordered!


No Crazy Contracts

Contract Free Phone system

We're so confident you'll stay, we don't make you sign a crazy contract, cancel any time! No sneaky price rises & pay the same as a new customer every month!



Why go Cloud for your restaurant, hotel or hospitality business?


With the end date of ISDN & PSTN systems set in the UK, it's essential to transition to a cloud/VoIP phone system for your business. With less onsite equipment, it can make it much easier to manage and can allow for more flexibility within your restaurant or hospitality organisation.



Efficient customer service

Hook into customer information automatically while on the phone to provide them with a more custom experience. Allowing you to answer customer queries quick and efficiently.

Improve your reservations

With a VoIP/Cloud phone system, we can help you manage your calls more effectively, ensuring that no call gets missed and so no booking gets lost.

Reduced costs

Our cloud phone systems can save your business money, as with less setup fees than traditional analogue systems and the ability to scale up or down, you only pay for what you use.

Scale monthly

With our contract free solution, you can scale up or down the number of users each month, allowing you to increase or decrease your phone lines to be able to keep up with call capacity and only pay for what you use.





Hotel Room Phone

Hotel specific pricing

For hotels with rooms, we have a specific pricing model, with room only pricing and specific handset models for rooms, with the option for branding and room numbers on the handsets. Please call for a quotation if you need room licences and room phones.






Slaters Country Inn Testimonial

Slaters Country Inn

"The telephone system we now have in place is perfect, great value and excellent service. Just wish we'd have done it sooner......highly recommend!!"

By Amy Davies




Popular features for Restaurants, Hotels & Hospitality




On-Hold Marketing

On Hold Marketing, allowing you to promote your restaurant or hotel's latest offers.




Answer on any device

Use the app and answer the phone on Wi-fi or 4G, wherever you are in the building.




Missed Call Log

Call log of missed calls, ensuring you don't miss out on a booking, when all the calls happen at once.




Technical Free

No technical skills needed and supported from the UK, with calls answered within 10 rings.




Phone System benefits & features for restaurant, hotels & hospitality business


Full loaded whatever your size


Whatever the size of your hospitality business, enjoy our feature rich hi-definition phone system, suitable from one user to a thousand users.


Auto Attendant: Helping direct your customers calls.

AI Audio Generation: Use AI to create professional audio.

Hot Desking: Flexibility on physical phones.

Ring Groups: Group your staff into calling groups.

Call Centre: Manage large call numbers with a queue.




Full System Features for VoIP Phone System




Analytic Features for VoIP Phone System

Know what's going on


Understand easily how your team is managing and be more efficient with your phone system.


Log of calls: Instantly see missed calls

Analytics: Understand your call peak times.

Call Recording: Listen back and improve call quality.

Busy Lamp: Instantly know if your team is already on a call.

CRM Integration: Link your phone system to your CRM.








Make your life easier


Managing your schedule and calls couldn't be easier to allow you and your hospitality business to stay ahead of the game.


Time Scheduling: Easy to set out-of-office hours & holidays.

Call forwarding: Send to another number or voicemail if busy.

Do not disturb: Quickly flick to DND if you are in a meeting.

Voicemail to email: Catch up later in your email inbox.




Call Management Features for VoIP Phone System




Why TelephoneSystems.Cloud for your business?


Contract free Restuarants phone system

No Crazy Contracts

Fed up of a deal always looking too good to be true? Since we are contract free, you always pay the price on our website, ensuring no hidden price rises. Pay the same as a new customer every month!



UK Restuarants phone system

Reliability you can trust

We guarantee 99.9% uptime backed up by our SLA on our robust UK dedicated platform in conjunction with CISCO & Openreach. Monitored and managed 24/7.



Rapid Support Restuarants phone system

Fanatical about support

All are calls are answered in less than 10 seconds here in the UK, why not call us now and find out how friendly our team are!



Free Support Restuarants phone system

Free configuration & support

All our systems are configured in the cloud, so there are no configuration, installation or support charges. Our phones simply auto install when plugged in. Learn More



Find out more about our phone system for the hospitality industry


Frequently Asked Questions

Our most popular questions we get asked, but if you have something you need to know, why not give us a call on 01782 608608


Will I be stuck in a contract?


How easy is a cloud-based phone system to set-up?


Will my existing phones work with a cloud phone system?


Will I own the phones I buy?


Why move to a cloud phone system?


Do you offer different hotel room rates?


Do you link in with popular hospitality CRM systems?





Google Reviews
5 Star Rating
109 Reviews


PC Pro Recomended 5 Star

Supporting your phone system from the centre of the UK!

Our fantastically friendly support team are based in the UK in Stoke-on-Trent, Staffordshire.

Cloud experts for over 24 years, why not chat now to a member of the team and find out how we can help you transition your phone system to the cloud.

Cloud Phone Systems Staffordshire UK


Better than VOIP - HD Call Quality

Call quality like no other. Our system doesn't sound like an Internet call or VOIP as the sounds quality is High Definition (HD), it will even sound better than your previous landline.





VOIP High Definition (HD) Call Quality

Hotel Phone System

Hotel Phone System Setup

Most hotels still require in-room phones as a standard feature. If your rooms already have network points, setting this up is straightforward. If not, but you have site-wide Wi-Fi, we can provide suitable phones to meet your needs.

The room phones we offer are user-friendly, customisable with your branding, and can be assigned room numbers if required.

Our system also allows you to mix and match different types of phones for various areas within the hotel. For example, wall-mounted phones are ideal for spaces like hotel kitchens, while touchscreen phones are recommended for reception desks. These touchscreen models support a wide range of hot-linked numbers for quick and convenient room dialling.

For maintenance and emergency staff, the phone system can be integrated with mobile phones, ensuring key personnel are always reachable anywhere in the hotel.

The system also features time schedules and auto attendants, making it easy to manage calls during specific periods and handle emergency contacts overnight.

Additionally, our AI-powered tool enables you to create professional on-hold messages and auto attendant scripts, ensuring clear communication with your customers and enhancing their overall experience.

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