VoIP Phone Systems for Small Business UK

Pay Monthly

You can choose to pay for the phones monthly to save on any up-front costs or don't use phones at all and have the app on your computer or mobile phone.

Grow or Shrink

The system grows with you, so you only need to start off with one user and add or remove users when you need each month, only every paying for what you use each month.

Fixed Costs

Your spending each month is a fixed fee, so with the unlimited call bundle you can easily budget and plan with no unexpected costs.

Mobile Working

Mobile working is so simple, so you can take and make calls where ever you are, which is perfect for a small business when you are busy.

Plug and Play

Our phones auto install themselves so there are no install or setup charges. It's just plug and play, with no technical skills required!

Full Featured

Our full featured system allows your business however small, to look big. With auto attendant, voicemail and much more, you get the phone system at less than the price of a single phone line!

Free Mobile & Computer VoIP Phone App

The system comes with free iPhone and Android App's along with PC and Mac App too. These apps help you to look professional while remote working by allowing you to make and receive calls to your mobiles through the phone system.

When anyone calls your main office number, if you are out and about, the App can answer just like you are sat at your desk, and likewise, you can make a call from anywhere in the world displaying as your office number.

You can even use the App instead of buying a physical phone to save on money and use easily along side a headset or ear buds on your laptop of desktop computer.

Simple to download and install at the click of a button, no tech skills required!

Feel bigger be bolder

All small businesses like to compete with big business, enjoy the same features on our VoIP phone system whatever size your SME business is.

Auto Attendant: Helping direct your customers calls.

Ring Groups: Group your staff into calling groups.

AI Audio Generation: Use AI to create professional audio.

Call Centre: Manage large call numbers with a queue.

Hot Desking: Flexibility on physical phones.

Know what's going on

Understand easily how your team is managing and be more efficient with your VoIP phone system.

Log of calls: Instantly see missed calls

Analytics: Understand your call peak times.

Call Recording: Listen back and improve call quality.

CRM Integration: Link your phone system to your CRM.

Busy Lamp: Instantly know if your team is already on a call.

Make your life easier

Managing your schedule and calls couldn't be easier to allow you and your business to stay ahead of the game.

Time Scheduling: Easy to set out-of-office hours & holidays.

Voicemail to email: Catch up later in your email inbox.

Do not disturb: Quickly flick to DND if you are in a meeting.

Call forwarding: Send to another number or voicemail if busy.

Penkhull Service Station Ltd

"After initial worries about moving away from a conventional telephone system we can honestly say we have never looked back, the whole team at Telephone Systems have been as fantastic as the internet based phone system they provide."

By Mark Astley

Hardware vs. Software for VoIP

Deciding between hardware and software for your VoIP phone system can be a challenge for many small businesses. Ultimately, there is no definitive right or wrong answer—it depends on the type of small business you run and how your team operates.

With our VoIP phone system, the app is included free of charge, giving you the flexibility to try it out and see how well it suits your team’s needs.

For small businesses on the move, the app is a popular option. It allows you to make calls as if you were in the office, even when sitting in a coffee shop or working remotely. This level of mobility is ideal for those who value flexibility and staying connected.

For companies that primarily work remotely, physical phones are rarely needed. The app can run seamlessly on a laptop, paired with a simple headset or even the built-in speakers. Additional features, such as click-to-dial when integrated with a CRM system, help to improve efficiency.

In small office environments, physical hardware is often the preferred choice. There’s usually plenty of desk space, and many users like having a dedicated device separate from their computer. For these situations, we offer a range of high-quality phones designed for office use.

For small business warehouses and industrial units, our ruggedised portable handset is a popular choice. Its long battery life and robust design make it perfect for demanding environments, easily withstanding knocks and drops. Explore our range of phones and hardware.

When choosing a phone, you can consider how you would like to pay for it. We provide two payment options: upfront payment or instalments.

If you choose to pay upfront, you’ll benefit from the lowest possible price, which includes provisioning. For those mindful of their budget, this is the most cost-effective way to purchase your hardware.

However, not every small business can afford the upfront costs. For this reason, we offer a pay-by-instalments option. This allows you to spread the cost of the phones over a three-year period with monthly payments. Once the three years are complete, the phones are yours, and no further payments are required. If you wish to leave during the instalment period, you are not tied into a contract—you simply need to pay off the outstanding balance, and the phones remain yours. Please note, this option requires a business credit check.

If you’re considering desk phones for your small business, one of the main factors to think about is the number of employees in your business and your potential for growth. Lower-cost phone models typically have smaller screens that accommodate fewer lines, making them ideal for smaller teams. Phones with larger screens allow for more internal contacts, making it easier to transfer calls within a larger team.

Another key consideration is your network setup. All the phones require a wired internet connection unless you opt for a Wi-Fi-enabled model or portables. You might want to consider installing CAT6 cabling throughout your building to increase the number of available network ports. This setup enhances the efficiency of both phones and computers, as wired connections are not prone to the interference.

If you don’t have a wired network, using Wi-Fi with a mesh network is an ideal solution for connecting phones and laptops wherever you need them. We offer Wi-Fi-enabled phones, as well as portable handsets that can be placed anywhere, provided the base is connected to a network.

Explore our range of hardware options here