Low quality VoIP phone systems cost UK small businesses money
Choosing the cheapest provider can mean there is no resilience in the system, making outages common place and causing your small business to loose essential customers.
Those too good to be true offerings don't provide the latest hi-definition technology, which produces crystal clear phone calls which are better than traditional VoIP systems.
With hidden terms and conditions and contracts, find out about how unethical the telecoms industry can be : BBC article about "unethical" sales practices
Ethical Pricing
No contracts. No hidden fees. No sneaky price hikes. Just honest, ethical billing - and pay the same price as a new customer forever!
Free Unlimited Minutes
With your £11 user fee, get Unlimited minutes a month per user of calls to UK 01/02/03 numbers and UK mobiles*, FREE with any system ordered!
UK Support Team
Count on our friendly UK support team to answer your call within 10 rings, so you’re never left waiting when it matters most.
Why Hi-Definition VoIP is great for your UK small business
Pay Monthly
Paying monthly for phone hardware can save a small business any up-front fees, or don't use phones at all and have the app on your computer or mobile phone.
Grow or Shrink
Having a phone system that grows with you, starting as low as one user and adding or removing users when you need them each month.
Fixed Costs
Small businesses benefit from having a fixed fee each month helping small businesses easily budget and plan with no unexpected costs.
Mobile Working
Mobile working with a phone system app enables you to take and make calls where ever you are, which is perfect for a small business when you are busy.
Plug and Play
A small business doesn't have an IT department, but there is no need as phones auto install themselves, with no install or setup charges.
Full Featured
Looking bigger than you are is handy for a small business and a full featured system allows your business however small, to look big.
Small businesses are always out and about
Small businesses owners are trying to wear many hats and are often out and about, but still need to answer the phone. Phone systems that comes with free iPhone and Android App's along with PC and Mac App too give the small business more flexibility.
These apps help businesses to appear more professional while remote working, by allowing calls to be made and receive calls to a mobiles through the phone system.
When anyone calls the main office number, the App can answer the same as being in the office, and likewise, calls can be made from anywhere in the world displaying as the office number.
Small businesses can even use the App instead of buying a physical phone to save on money and use easily along side a headset or ear buds on a laptop of desktop computer.
What features Small businesses want
Feel bigger be bolder
All small businesses like to compete with big business, enjoy the same features on our phone system whatever size your SME business is.
Auto Attendant: Helping direct your customers calls.
Ring Groups: Group your staff into calling groups.
AI Audio Generation: Use AI to create professional audio.
Call Centre: Manage large call numbers with a queue.
Hot Desking: Flexibility on physical phones.
Know what's going on
Understand easily how your team is managing and be more efficient with your phone system.
Log of calls: Instantly see missed calls
Analytics: Understand your call peak times.
Call Recording: Listen back and improve call quality.
CRM Integration: Link your phone system to your CRM.
Busy Lamp: Instantly know if your team is already on a call.
Make your life easier
Managing your schedule and calls couldn't be easier to allow you and your business to stay ahead of the game.
Time Scheduling: Easy to set out-of-office hours & holidays.
Voicemail to email: Catch up later in your email inbox.
Do not disturb: Quickly flick to DND if you are in a meeting.
Call forwarding: Send to another number or voicemail if busy.
Our Best, Cheapest, better than VoIP, Price Forever
The only company in the UK to keep your prices the same as our new customer price, forever! Our ethical billing ensures you keep paying our best price. All other providers increase pricings for customers stuck in contracts - we don't! Just pay for what you need each month, no tie-in, just great service.
Penkhull Service Station Ltd
"After initial worries about moving away from a conventional telephone system we can honestly say we have never looked back, the whole team at Telephone Systems have been as fantastic as the internet based phone system they provide."
By Mark Astley
Learn more about our phone system...
Looking for VoIP and not a small business?
Our cloud phone system works for any size of business in the UK, up to enterprise level. Phone Systems for any size business
Frequently Asked VoIP Questions
Our most popular questions we get asked, but if you have something you need to know, why not give us a call on 01782 608608
Will I be stuck in a contract?
Absolutely not! We pride ourselves in being an ethical business phone system provider, with clear transparent pricing and billing and we don't hold you into a contract for your phone system.
How easy is a Hi-Def VoIP phone system to set-up?
It's very easy to set-up, as everything comes preconfigured and run's from the cloud. This means the phones just need to be plugged into your network and powered on. Or just download the handy app and click to install in moments. Why not watch our Videos to see how simply the system is to get up and running. All the system setup is done with the help of our friendly UK based support team. We configure the phone system to meet your exact needs and with our support calls answered within 10 rings, you don't have to waste time hanging on the phone for assistance.
Will my existing phones work with a business phone system?
Not all phones are capable of working with a VoIP phone system due to the changes in technology, however we have an list of phones that are compatible, and we are happy to provision your existing phones on our system.
Will I own the phones I buy?
Yes, you can choose to buy the VoIP phones upfront, or pay for them by instalments over a 3 year period. But either way, you own the phones and if you pay by instalments, you can pay of the outstanding balance at any-time. You save money by buying the phones up front.
What is VoIP?
VoIP, or Voice over Internet Protocol, is a technology that allows you to make phone calls over the internet rather than using traditional analogue phone lines. It converts audio signals into digital data packets and transmits them over an internet connection. This enables you to make calls using various devices like computers, smartphones, tablets, and specialised VoIP phones. Cloud uses the same technology, but offers higher quality calls and a more comprehensive service.
Is Hardware better than software for a phone system?
Deciding between hardware and software for your business phone system can be a challenge for many small businesses. Ultimately, there is no definitive right or wrong answer, it depends on the type of small business you run and how your team operates.
With our phone system, the app is included free of charge, giving you the flexibility to try it out and see how well it suits your team’s needs.
For small businesses on the move, the app is a popular option. It allows you to make calls as if you were in the office, even when sitting in a coffee shop or working remotely.
Is phone hardware suitable when working from home?
For companies that primarily work remotely, physical phones are rarely needed. The app can run seamlessly on a laptop, paired with a simple headset or even the built-in speakers. Additional features, such as click-to-dial when integrated with a CRM system, help to improve efficiency.
In small office environments, physical hardware is often the preferred choice. There’s usually plenty of desk space, and many users like having a dedicated device separate from their computer. For these situations, we offer a range of high-quality phones designed for office use.
For small business warehouses and industrial units, our ruggedised portable handset is a popular choice. Its long battery life and robust design make it perfect for demanding environments, easily withstanding knocks and drops. Explore our range of phones and hardware.
Why Small Businesses struggle with their VoIP phone system
Small businesses are always keen to keep an eye on the budget and they often get caught up in offers that are too good to be true. Choosing the cheapest option can often get a small business stuck in a challenging contract, where in the end, they pay vastly more for the service over the term of the contract. With little wiggle room, this can leave a small business trapped with their phone system and paying far too much.
We are the only company to offer contract free, ethical billing, saving your business money by paying our new customer rate forever and with our professional offering at an affordable rate, there is nothing to loose.