Internet Based phone system

Phone System with Microsoft Teams Extensions

We providing a comprehensive UK Phone System that allows you to add dedicated Microsoft Teams users as phone extensions or use our Microsoft teams plugin and manage your phone system all in one place.


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Microsoft Teams Integration and UK Support

We offer two ways to plug our phone system into Microsoft Teams for a seamless integrated experience.

Plugin

Free plugin with £11 phone user

Just add our free plug-in to your Microsoft Teams account, so you can make calls to your teams contacts within our comprehensive phone system, including auto-attendant, voicemail and much much more. Learn more about our Prices and Features

Microsoft Teams Phone System

Teams Only Extension

£7 per user + Microsoft fees

We can also provide dedicated Teams Extensions using our platform know as Direct Connect, which enables you to have dedicated teams only extensions linked to the phone system.

You also need a Microsoft Teams Phone Standard licence on your 365 account. This solution is great for organisations that need to mix and match full phone system features with teams only users.

Microsoft Teams Extension on UK phone System

Call us on 01782 608608 to create a manual quotation for this service.

Cloud Phone System with Teams Extensions

As businesses increasingly embrace digital transformation, communication systems are evolving to meet the demands of a dynamic and remote workforce. One of the significant advancements in this domain is the ability to integrate our cloud phone systems with Microsoft Teams extensions. This combination leverages the robustness of our cloud telephony and the collaborative power of Microsoft Teams, offering a seamless, efficient, and versatile communication solution for your business.

Understanding Cloud Phone Systems

A cloud phone system, also known as a VoIP (Voice over Internet Protocol) phone system, utilises the internet to make and receive calls. Unlike traditional business landlines, cloud phone systems are hosted on servers maintained by ourselves, eliminating the need for on-premises hardware. This technology offers several advantages, including cost savings, scalability, flexibility, and a wide range of features such as voicemail, call forwarding, and automated attendants. Learn more about how cloud phones work.


Microsoft Teams

Microsoft Teams: A Collaborative Powerhouse

Microsoft Teams is a unified communication and collaboration platform that integrates workplace chat, video meetings, file storage, and application integration. It has become a critical tool for organisations aiming to enhance productivity and streamline communication. Teams allows users to collaborate in real-time, share documents, and hold meetings, making it an indispensable part of the modern workplace.

Integrating our Phone Systems with Teams

Integrating our phone systems with Microsoft Teams, often referred to as a Teams Phone System, brings together the best of both worlds. This integration allows users to make, receive, and transfer calls directly within the Teams interface, leveraging the full capabilities of a cloud phone system. Here are some key benefits and features of this integration:

Unified Communication Platform

By integrating our UK cloud phone systems with Teams, organisations create a unified communication platform with Microsoft. Users can manage all their communication needs, including instant messaging, video conferencing, and voice calls, from a single interface. This consolidation simplifies workflows and reduces the need to switch between different applications.

Enhanced Mobility and Flexibility

With cloud phone systems integrated into Microsoft Teams, employees can stay connected regardless of their location. They can make and receive calls from their desktops, laptops, or mobile devices using the Teams app. This flexibility is crucial for remote work, ensuring that team members remain reachable and productive while working from home or on the go. Our system has the alternative option for a fully integrated app using WebEx which allows a more centralised approach to Unified Communication.

Advanced Calling Features

The integration brings advanced calling features to Teams. These features include call queues, auto-attendants, call park, voicemail, call forwarding and call recoding. Centralising call recording in a single platform makes this easier to manage.

Cost Efficiency

Cloud phone systems typically reduce costs associated with traditional phone systems and with the end of analogue on the horizon, it is an essential process. By leveraging the internet for calls, organisations can minimise expenses related to long-distance and international calls. Additionally, the integration with Microsoft Teams allows your users to keep using their preferred Teams environment.

Scalability

Cloud phone systems with Teams extensions are highly scalable. Businesses can easily add or remove users based on their needs without the complexities associated with traditional phone systems. This scalability is particularly beneficial for growing organisations or those with fluctuating staffing levels.

Security and Reliability

Microsoft Teams and cloud phone systems offer robust security features, including encryption ensuring that communications are secure. Additionally, cloud providers typically have redundant systems and data centres, enhancing the reliability and uptime of the phone system.

Implementation Considerations

While the integration of cloud phone systems with Teams offers numerous benefits, successful implementation requires careful planning. Organisations should consider the following:

Network Readiness: Ensure that the network infrastructure can support VoIP traffic without compromising call quality. This may involve upgrading bandwidth or implementing Quality of Service (QoS) measures.

User Training: Provide comprehensive training for employees to familiarise them with the new system. Effective training ensures a smooth transition and maximises the benefits of the integration.

Integration with Existing Systems: Assess how the new system will integrate with existing CRM, ERP, and other business applications. Seamless integration can enhance overall efficiency and productivity.




Why We Are Different

No Crazy Phone Contracts

No Crazy Contracts

Fed up of a deal always looking too good to be true? Since we are contract free, you always pay the price on our website, ensuring no hidden price rises. Pay the same as a new customer every month!



UK Hosted System

Reliability you can trust

We guarantee 99.9% uptime backed up by our SLA on our robust UK dedicated hosted platform in conjunction with CISCO & Openreach. Monitored and managed 24/7.



Rapid Phone Support

Fanatical about support

All are calls are answered in less than 10 seconds here in the UK, why not call us or live chat now and find out how friendly our team are!



Free Phone System Support

Free configuration & support

All our Hosted systems are configured in the cloud, so there are no configuration, installation or support charges. Our phones simply auto install when plugged in. Learn More




Learn more about our system




Google Reviews
5 Star Rating
75 Reviews


PC Pro Recomended 5 Star

Supporting your phone system from the centre of the UK!

Our fantastically friendly support team are based in the UK in Stoke-on-Trent, Staffordshire.

Cloud experts for over 23 years, why not chat now to a member of the team and find out how we can help you transition your phone system to the cloud.

Cloud Phone Systems Staffordshire UK


Better than VOIP - HD Call Quality

Call quality like no other. Our system doesn't sound like an Internet call or VOIP as the sounds quality is High Definition (HD), it will even sound better than your previous landline.





VOIP High Definition (HD) Call Quality

Work from anywhere

Move to a cloud telephone system and you and your staff can work from anywhere, it really is that flexible!



Quality Cloud Phones

Phones

Great quality phones in your office, simply plug and play.

VOIP Mobile App

Mobile

Receive and Dial as your office number while out and about on the mobile.

Phone System CRM Integration

Computer

Save money and integrate with your CRM with the PC & Mac App.

Phone System to work from home

Home

Allow staff to work from home any time with the same extension number.

Phone system to work from Abroad

Abroad

You can answer your work calls from anywhere in the world, including the beach.





High quality branded cloud phone equipment

Pay monthly or save and buy upfront on our range of voip phones, headsets and conference pods, with high end brands Yealink, Jabra & Polycom.






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