Help & Support

The section is for existing customers, offering helpful guides to get the phone system configured the way you want it.

JUMP IN JULY

FREE PORTING
New customers can enjoy free porting when moving to us in July - use offer code FREEPORT25.

System Status: All systems are fully functional

User Guides

Please download our user guide to see how to set-up and use the phones.

Troubleshooting

If you are having any issues at all, please call for support or have a look at our troubleshooting guides.

Rates Card

Download our full call rates

Only applicable to calls that are not covered in the bundle

Service Level Agreement

Our SLA comes with a 99.9% uptime guarantee

Download our SLA

Downloads

Phone App (WebEx)

Install the app on your mobile phone or computer and be able to made and receive calls from anywhere on your usual extension number. Also handy as a backup plan in-case your Internet goes down, as the app can work on 4G.

CRM Integration

Go Integrator connector software allows you intergrate your CRM system.

Windows Windows (Legacy) Apple Mac

Message Recorder

To record your own messages for auto attendants and hold, download the App 'Broadsoft Recorder' from the Android or Apple App store and record your message.

Remote Hands Support

If you have been request to use one of the links for remote support, please click on the relevant button below and follow the instructions given to you over the telephone.