The section is for existing customers, offering helpful guides to get the phone system configured the way you want it.
Please download our set-up guide to see the few simple steps there are to DIY installation.
For some of the most common configurations, we have created some guides below to walk you through the process.Setting a message for when the office is closed (non auto attendant version) Setting an answer message message for a holiday (non auto attendant version) Importing your contacts Call Centre Documentation Auto Attendant Documentation Call Pickup Groups Documentation Call Queuing Documentation Call Reporting Documentation Call Contact Documentation Disabling SIP ALG on Technicolor Router Firewall Rules Setup Live Call Report Guide Office UC User Guide Hardware Setup Guide Setting Up Voice Recording, and Compliance Information
To record your own messages for auto attendants and hold, download the App 'Broadsoft Recorder' from the Android or Apple App store and record your message.
Only applicable to calls that are not covered in the bundle
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