What is Ethical Billing?

What is Ethical Billing?

We’re sure you’ve been there, or if you haven’t, you’ll know a customer or a supplier who has. You’ve tried to come out of a contract to take up a new one with somewhere else and you’ve been hit with a large penalty - a hidden cost that you weren’t told about and definitely weren’t expecting.


Celebrating our 21st!

Est 2001 to 2022
Move your systems to the cloud with our 21 years experience in cloud technology!

Unfortunately, cases like that are common in our industry and we’ve heard some real horror stories from customers who have come to us after experiencing issues like that themselves.

Take this for example:
Two decision makers in a company – one agrees to sign up to a new telecom’s provider. Decision maker number two, unbeknown to him had accidently tied the company into a contract elsewhere, simply by replying to an email about updated T&C’s. An example there of a provider not being transparent with their pricing or their their tactics to tie their customer into another lengthy contract.

That’s where we’re different – everything we do is transparent. We pride ourselves on delivering an ethical billing system. In reality that means:

If you’re looking to switch providers beware of cheap deals. If something looks too good to be true it often is. If they offer to buy you out of an existing contract – be wary - they can often put up the price of your contract midway through to cover it and there’s nothing you can do about it. Ofcom are looking into what can be done around hidden costs but that will take time and until legislation changes - read the small print. We know it’s time consuming but it could save you both time and money in the long-run.



Why We Are Different

No Crazy VOIP Contracts

No Crazy Contracts

Fed up of a deal always looking to good to be true? Since we are contract free, you always pay the price on our website, ensuring no hidden price rises. Pay the same as a new customer every month!



UK VOIP System

Reliability you can trust

We guarantee 99.9% uptime backed up by our SLA on our robust UK dedicated VOIP platform in conjunction with CISCO & Openreach. Monitored and managed 24/7.



Rapid VOIP Support

Fanatical about support

All are calls are answered in less than 10 seconds here in the UK, why not call us or live chat now and find out how friendly our team are!



Free VOIP System Support

Free configuration & support

All our VOIP systems are configured in the cloud, so there are no configuration, installation or support charges. Our phones simply auto install when plugged in. Learn More



Learn more about our cloud phone system...





Support for your business from the centre of the UK!

Our fantastically friendly support team are based in the UK in Stoke-on-Trent, Staffordshire.

Cloud experts for over 21 years, why not chat now to a member of the team and find out how we can help you transition your phone system to the cloud.

Cloud Phone Systems Staffordshire UK

Associated With