Small and medium UK businesses are being held back post-pandemic by a reluctance to adopt new technologies, experts have warned.
Business Phone System£10 OFF ALL PHONES
New customers can enjoy a £10 discount off all phone hardware purchased up front - use offer code MARCHMAD10.
Experts from TelephoneSystems.Cloud have warned that the future of many SMEs is at risk after the pandemic accelerated technological change across the wider business sector.
They warn that thousands of small and medium sized UK businesses are struggling to adapt to these changes with many finding their businesses are struggling as a result.
Now the experts are encouraging SMEs to come to terms with their technophobia and to adopt new innovations such as cloud and VOIP technologies.
Those failing to evolve with the digital landscape are losing out on valuable business because of their fear of change and reliance on outdated systems.
Communications experts say that fear of new technology is still deeply rooted in many leaders who are deterred by a lack of in-house tech knowledge and resistance to intimidating change.
Juliet Moran, from TelephoneSystems.Cloud said: “Technology may seem scary, but decisions should never be based on what leaders are comfortable with.
“Rather, the decision to change should be based on what will most benefit a company, aka the effectiveness of a system for operations, efficiency, and profitability.
“The business owners that have seen earlier technological opportunities have had the advantage of accessible and streamlined systems and are now taking huge strides in the post covid climate.
“It can be used for many benefits, including expanding customer base, improving internal and external services, minimising admin, optimising markets, and streamlining communication threads.
“There was once a time when people only shopped on the high street and watched films on video cassettes, but with time these industries have transformed, and the companies that didn’t adapt and embrace the change were left behind.
“This will be the case for SMEs failing to keep up because new technology has been proven to revolutionise business operations.
“Being on the wrong side of the digital divide will only continue to have negative implications for businesses as success continues to balance on their ability to modernise.”
The business world drastically changed during the pandemic and traditional working methods were questioned more than ever when lockdowns left millions without sufficient technology or software to work away from the office.
Recent research has revealed that 48% of SME leaders in the UK still lack a tech investment strategy. Meanwhile, over 50% of small and medium-sized enterprises have accelerated their digital transformation since the pandemic, and those failing to adapt are now falling behind.
The success of markets like cloud computing since the pandemic has demonstrated that technology can be used within businesses to reduce costs while improving overall efficiency and productivity.
The cloud market is estimated to have reached almost 400 billion pounds worldwide in 2022 as more businesses realised these technologies make work easier and more cost-effective, not harder, and more expensive.
In spite of this, there are still myths within traditional workplaces that concepts like “cloud computing” is too complex, and they’d rather stick to what they know best. Fear of change and a lack of technical knowledge is now incredibly destructive for a business.
Without innovating with technology, UK businesses will fall behind. Finding technology partners that can help assist with the continual change can be really helpful for the SME business.
It is important to understand that today, nothing is static with technology and businesses need to embrace the idea of continual change and innovation, overcome the fear and build it into their way of working.
Remote workers tracked by managers to boost productivity 15/03/2023
VoIP Call for forward thinking businesses 23/02/2023
Downsizing firms warned of broadband blunder 02/02/2023
The Big Switch: What the changeover means for SME's 08/01/2023
Setting your phone system up for the Christmas Holidays 04/12/2022
Top 10 VoIP Phones for Business 02/12/2022
Five Ways Unified Communications Keeps Your Company Competitive 21/09/2022
Business VoIP – what features do you need to be adding? 16/09/2022
What is the True Cost of Missed Calls? 10/09/2022
Are customer calls at the heart of your business? VoIP can help! 23/08/2022
What is the best cloud phone system for remote working? 11/08/2022
Five things that make VoIP Systems great for business 04/08/2022
Sharing Our Profits 11/07/2022
What is Ethical Billing? 08/07/2022
ISDN switch off. Three Years and Counting… 26/06/2022
Fed up of a deal always looking to good to be true? Since we are contract free, you always pay the price on our website, ensuring no hidden price rises. Pay the same as a new customer every month!
We guarantee 99.9% uptime backed up by our SLA on our robust UK dedicated VOIP platform in conjunction with CISCO & Openreach. Monitored and managed 24/7.
All are calls are answered in less than 10 seconds here in the UK, why not call us or live chat now and find out how friendly our team are!
All our VOIP systems are configured in the cloud, so there are no configuration, installation or support charges. Our phones simply auto install when plugged in. Free Support
Our fantastically friendly support team are based in the UK in Stoke-on-Trent, Staffordshire.
Cloud experts for over 23 years, why not chat now to a member of the team and find out how we can help you transition your phone system to the cloud.
Part of the systems.co.uk Family
Industries:
Sorry for this notification, but it's our legal requirement to tell you our website uses Google Analytics, Google Ads and Google may use your data for personalization of ads and that cookies may be used for personalised and non-personalised advertising. Privacy Policy
Written on 28/03/2023 by Juliet Moran
As the Technical Director at TelephoneSystems.cloud, I bring over 27 years of extensive experience in cloud technology. As a woman in the tech industry, I am committed to paving the way for the next generation, demonstrating that innovation in technology should be inclusive of both women and men. My goal is to inspire and empower future generations to actively contribute to the advancement of technology regardless of gender.