Wi-fi Troubleshooting
If you are experiencing issues when using Wi-Fi, it can be that your Wi-Fi is hitting a capacity limit, or your Wi-Fi is experiencing packet loss. Issues with Wi-Fi are generally not noticeable when simply browsing the Internet, but will show up when trying to do more intensive tasks, such as making a phone call.
The first step it to try the phone, or app via a network wire directly into your router. If that works, it demonstrates that it’s a Wi-Fi issues.
Changing the Channel
Solving Wi-fi issues can be done by first trying a different channel on your router. You can download an app onto your mobile phone to analyse the Wi-Fi channels in your location. Android Download Wi-Fi Analyser App. Middle range channels are best, but make sure you choose one that isn’t already in use.
Packet Loss Analysis
If Changing the channel doesn’t help your Wi-Fi, then you need to take a look for packet loss on your Wi-fi network. Download the app Android Download Ping Tester and call support with the results of the test.
Powerline Adapters
If you can’t get your Wi-Fi to be stable, consider using Powerline Adapters to create a wired network over your power supply. This allows you to turn any plug socket into a network port. You can then plug your computer and or your phone into this device and it connects it directly to your router. Most people find this gives them a much faster speed than Wi-Fi and much more stable connectivity.
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Updated on 25/05/2024 by Juliet Moran
As the Technical Director at TelephoneSystems.cloud, I bring over 29 years of extensive experience in cloud technology. As a woman in the tech industry, I am committed to paving the way for the next generation, demonstrating that innovation in technology should be inclusive of both women and men. My goal is to inspire and empower future generations to actively contribute to the advancement of technology regardless of gender.
